9xbd Privacy Policy — Our Commitment to Protecting Your Information

1 Introduction

Welcome to the 9xbd Privacy Policy. This document explains in detail how personal information is collected, used, stored, and protected for users ("you", "member") of the 9xbd platform (https://9xbd.app) and all its services.

By creating an account, browsing the platform, or using any of our services, you agree to this Privacy Policy. Please read it carefully before registering.

We believe transparency is the foundation of a trustworthy gaming platform. The 9xbd Privacy Policy reflects that commitment — everything is communicated clearly and plainly, without hidden clauses or complex legal language.

2 What Information We Collect

9xbd only collects information necessary to operate its services. We never collect unnecessary or excessive data. Below is a detailed breakdown of what information is collected:

Personal Identity Information

• Full Name & Date of Birth (for age verification)
• Email Address & Mobile Number
• Residential Address & Country
• National ID or Passport Number (for KYC verification)

Financial Information

• Payment Method Details (bKash, Nagad, Rocket, Bank Account)
• Deposit & Withdrawal History
• Transaction Date & Amount

Technical Information

• IP Address & Device Type
• Browser & Operating System Information
• Platform Activity Logs
• Cookies & Session Data

Information We Do Not Collect

• Religious or Political Views
• Ethnic or Racial Origin
• Health or Medical Information
• Social media passwords or biometric data

3 Use of Information

9xbd uses collected data only for specific and legitimate purposes. The table below clearly outlines what data is used for and why:

We will obtain your consent before using your data for any purpose beyond those stated above. Marketing and promotional communications require separate consent, with the option to opt out at any time.

4 Data Storage & Retention Period

9xbd stores your data on secure servers located in internationally certified data centers with 24/7 security monitoring.

Data Retention Period

• All information is retained for as long as your account remains active.
• Financial and transaction data is retained for up to 5 years after account closure (as required by law).
• KYC documents are retained for up to 3 years after account closure.
• Once the retention period ends, data is securely deleted or anonymized.

5 Data Sharing Policy

9xbd never sells, rents, or commercially transfers your personal data. However, there are specific circumstances where sharing information may be necessary:

When Information Is Shared

• With payment gateway providers — to complete transaction processing.
• With KYC verification services — to confirm your identity.
• With our cybersecurity partner — for fraud prevention.
• With law enforcement agencies — when required by court order or legal obligation.
• With licensing authorities — for regulatory reporting purposes.

Data Is Never Shared

• With advertising companies or marketing agencies.
• With other gaming platforms or competitors.
• With data brokers or database companies.
• With any third party without your consent.

All third parties we work with are bound by strict confidentiality agreements and may only use your data for the specific purposes defined.

6 Cookie Policy

9xbd uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

7 Your Rights

Under the 9xbd Privacy Policy, you have several important rights over your own data. Contact our support team to exercise any of these rights.

• Right to Know: You can request to know what personal data we hold about you.
• Right to Rectification: You may request corrections to any information that is inaccurate or out of date.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Portability: You may request a copy of your data in a portable format.
• Right to Object: You may object to specific uses of your data.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

8 Data Security Measures

9xbd employs industry-leading security measures to protect your data. Our security team monitors systems around the clock to detect any unusual activity in real time.

• 256-bit SSL/TLS encryption — on all data transfers.
• Two-factor authentication (2FA) — to secure your account.
• Firewall & Intrusion Detection System.
• Regular third-party security audits.
• Data backup and disaster recovery planning.
• Restricted access control — only authorized personnel can view your data.

In the event of a security breach, we will notify affected members within 72 hours and inform the relevant authorities. However, since no online environment can guarantee 100% security, always keep your password and login credentials confidential.

9 Children's Privacy

9xbd strictly prohibits anyone under the age of 18 from creating an account or using the platform. We do not knowingly collect or store personal information from minors.

• Date of birth verification is mandatory at the time of registration.
• In suspected cases, age is verified through KYC documentation.
• Any account identified as belonging to a minor is closed immediately.
• Any data found to belong to a minor is securely deleted.

⚠️ A note for parents: If your child has created an account on the 9xbd platform, please contact us at support@9xbd.app. We will immediately close the account and delete all collected data.

10 Third-Party Links & Services

The 9xbd platform occasionally uses third-party payment gateways or technology services. These third parties have their own privacy policies, and 9xbd is not responsible for those policies.

Every third-party service provider we work with is verified and trusted. Our agreements with them include clear data protection terms. That said, we recommend reading their own privacy policies before visiting any third-party platform.

11 Privacy Policy Updates

9xbd reserves the right to update or amend this privacy policy at any time. If significant changes are made, members will be notified in advance via their registered email or through the platform.

Continuing to use the platform after any changes have been made means you accept the updated Privacy Policy. You can always check the "Last Updated" date at the top of the page to see if the policy has changed.

12 Contact

For any questions, complaints, or data-related requests regarding this privacy policy, please get in touch. Our data protection team is available 7 days a week.