9xbd Terms & Conditions — Know Your Rights and Responsibilities

1 Introduction

These Terms and Conditions ("Terms") form a legally binding agreement between 9xbd.app ("Platform", "we", "us") and its users ("you", "member"). By creating an account, browsing the Platform, or using any of our services, you are deemed to have accepted these Terms and Conditions.

9xbd is an internationally licensed online gaming platform offering Sports Betting, Live Casino, slots, and a wide range of entertainment gaming options. Our goal is to provide every user in Bangladesh with a safe, transparent, and enjoyable gaming experience.

2 Eligibility & Registration

To create an account and use the services on 9xbd, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• You are not a resident of any country or jurisdiction where online gaming is prohibited by law.
• You hold a valid identity document in your own name.
• You are registering an account in your own name, not on behalf of anyone else.
• You have never previously been banned or suspended from 9xbd.

You must provide accurate and up-to-date information when registering. If an account is created with false details, 9xbd reserves the right to terminate it at any time. As part of KYC (Know Your Customer) verification, you may be asked to submit a copy of your National ID, passport, or driving license.

3 Account Management

Each person is permitted only one account on 9xbd. Creating multiple accounts — using the same name, address, phone number, or payment method — is a violation of our Terms & Conditions.

Account Security

Keep your account password and login credentials strictly confidential. If any unauthorized access to your account is detected, notify our support team immediately. The account holder is fully responsible for all activity that occurs on their account.

• Use a strong password combining letters, numbers, and symbols.
• Keep two-factor authentication (2FA) enabled.
• Avoid logging into your account over public Wi-Fi.
• If you notice any suspicious activity, change your password immediately.

Update Account Information

If your phone number, email address, or physical address changes, update your account immediately. 9xbd will not be held responsible for any service issues arising from outdated information.

4 Deposit & Withdrawal

9xbd supports transactions via bKash, Nagad, Rocket, bank transfer, and cryptocurrency. All financial transactions are governed by these Terms and Conditions.

Deposit Rules

• The minimum deposit amount is ৳500.
• Deposits are typically credited to your account within 5 minutes.
• You may only use payment accounts registered in your own name.
• Deposits made through a third party are strictly prohibited.

Withdrawal Rules

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally processed within 1–24 hours.
• Withdrawals may be put on hold if KYC verification has not been completed.
• Withdrawals must be made using the same payment method used for the deposit.

5 Bonuses & Promotions

9xbd offers its members a variety of bonuses and promotional offers. Each bonus comes with specific terms that must be read before claiming.

General Bonus Terms

• Each bonus comes with specific wagering requirements (x times the bonus amount).
• Bonus cash and real cash are tracked separately.
• Bonus validity periods are typically 7–30 days.
• Each member is entitled to receive a bonus only once.

Reasons for Bonus Cancellation

• Attempting to claim bonuses through multiple accounts.
• Attempting to withdraw cash before bonus wagering requirements have been met.
• Requesting a withdrawal without meeting the bonus wagering requirements.
• Claiming bonuses using false information.

6 Gaming Rules

All games on 9xbd are powered by internationally certified RNG (Random Number Generator) technology. Game outcomes are entirely random and not predetermined. The RTP (Return to Player) for each game is published transparently.

If a technical error or internet disconnection occurs during gameplay, 9xbd uses server logs to determine the outcome of that round. In the event of any dispute regarding a game round, the server record shall be considered final.

• In Live Casino games, the dealer's decision is final.
• If you are logged out during a game, your active bets will remain in place.
• Maximum bet limits apply across all games.
• Winnings resulting from a game software error are not valid.

7 Sports Betting

9xbd's Sports Betting section covers over 30 sports, including cricket, football, tennis, and badminton. The following rules apply to Sports Betting in addition to these Terms and Conditions.

• Bets cannot be changed or cancelled once confirmed.
• If a match is abandoned or postponed, bets will be settled according to the applicable odds rules.
• Odds in in-play betting can change at any time.
• Any bet found to be linked to match fixing or manipulation will be voided.
• Bets placed on erroneous odds may be declared void.

Our trading team sets odds based on match data and statistics. Since live betting odds update in real time, always check the odds before placing a bet.

8 Prohibited Activities

The following activities are strictly prohibited under 9xbd's Terms and Conditions. Violations may result in account termination, balance forfeiture, and legal action.

• Creating multiple accounts or using someone else's account.
• Using bots, scripts, or automated software to play games.
• Collaborative betting or syndicate betting arrangements.
• Bonus abuse or bonus arbitrage.
• Hacking, cracking, or software manipulation.
• Money laundering or any form of illegal financial transactions.
• Harassing or intimidating other members.
• Creating or operating an account under a false identity.

9 Responsible Gaming

9xbd takes responsible gaming seriously. We believe gaming should be a source of entertainment, not addiction. Our platform includes a number of player protection tools.

• Option to set daily, weekly, or monthly deposit limits.
• Temporary account suspension for a set period (Cooling-Off Period).
• Permanent self-exclusion option.
• Gaming time tracking and reminders for excessive session durations.
• No one under the age of 18 is permitted to open an account or play any games.

If you feel that gaming is having a negative impact on your daily life, please reach out to our Responsible Play Visit the page and get the help you need.

10 Privacy

The collection, storage, and use of your personal data are governed by our Privacy Policy governs how we operate. Accepting these Terms also means accepting our Privacy Policy. We never sell your personal information to third parties.

9xbd uses cookies and tracking technologies to enhance the user experience. By using the platform, you consent to this cookie policy.

11 Limitation of Liability

9xbd provides its services on an "as is" basis. 9xbd will not be held liable in the following circumstances:

• Games or bets cancelled due to loss of internet connection.
• Service disruptions caused by third-party technical issues.
• Account details being compromised due to the user's own negligence.
• If services must be temporarily suspended due to a government directive.
• Service disruptions caused by natural disasters or unforeseen circumstances.

Under no circumstances will 9xbd's total liability exceed the user's most recent deposit amount. 9xbd is not liable for any indirect, incidental, or consequential damages.

12 Account Closure

9xbd reserves the right to suspend or permanently close any account at any time and for any reason. In most cases, however, the user will be notified before any action is taken.

Reasons for Account Closure

• Violation of Terms and Conditions.
• Fraudulent or suspicious financial activity.
• Providing a false identity or inaccurate information.
• Failure to pass age verification.
• Participating in prohibited activities.

If you wish to close your account yourself

If you wish to close your account, please contact our support team. Make sure to withdraw your balance before the account is closed. Any bonus balance that is not withdrawable will be forfeited.

13 Changes to Terms

9xbd reserves the right to change, amend, or update these Terms & Conditions at any time. Members will be notified of significant changes via their registered email or SMS.

Continued use of the Platform after any changes take effect constitutes your acceptance of the updated Terms. We recommend checking this page regularly to stay informed.

14 Contact

If you have any questions or concerns about these Terms & Conditions, please get in touch with us. Our support team is available 24/7, every day of the week.